Happy Family Co-op Account Info:
Account # 36449
Truck # 925
Warehouse: New Hampshire (N in catalog)
10% Discount Order Minimum: $1500 (reviewed over 6 month period)
Orders Due to United: 10:00AM Tuesday of Delivery week.
** Orders due to internal Collator: Sundays, 7pm**
Coordinator: Kristin Hott
Order Collator: Current- Stacie Birchett (Also trained: Kristin Hott, Sara Ferguson, Ruth Anne Young)
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UNITED NATURAL FOODS POLICY
This information is taken from the policy section inside each month’s catalog/pricelist. We are most concerned with the following: (Summarized)
* Order Minimum $700 (to enable a delivery)/ $1500- $2000 to keep our 10% discount on non-sale items
* Truck Info: Potomac 797 - Leaves warehouse on Sunday of our delivery date.
* NO Refrigerated/Frozen items may be returned for credit, once they’ve been taken off truck. Careful inspection of expiration dates/mispick etc. must be done at load out. (Exceptions made for bad food)
* ALL credits for missing or mispicked items MUST be “called in” to United: erclaims@unfi.com or done on our new online system within 5 business days from delivery.
* Fuel Fee reflects the current price of gas. Is automatically added to each order and is manually distributed to members ordering on that cycle.
* Prices quoted in the catalog/pricelist & online system are at times estimates and are subject to change up until truck leaves warehouse (could go down or up). All price changes are listed on invoice documents.
* Only group Coordinator communicates to United about any issues related to orders, account, or membership. Individual members should not contact staff directly. (Order Collator may contact Tech Support). …they like to keep it simple.
Online Info:
- Credits: www.unitedbuyingclubs.com/COORDINATORS/requesting_credits.htm
- Web Ordering: http://www.unitedbuyingclubs.com/COORDINATORS/WebOrdering_Main.htm (Manuals)
- Product Info: http://www.unitedbuyingclubs.com/PRODUCTS/LogIn.htm (this info is also available in the online system)
- Pricelist/Catalog Subscriptions: www.unitedbuyingclubs.com/COORDINATORS/Start_Subcriptions.htm
