Happy Family Co-op

Many skills are needed to keep the co-op running. We try to have members trained in more than one job, and have each job filled by more than one person, so that we can cope with sickness and emergencies without difficulty. It’s also more fun to share a job and work together. Experiencing a variety of jobs helps members understand how all jobs fit together.

Coordinator: Primary responsibility is co-op communication; serves as primary contact person with United Northeast/general troubleshooting; keeps handbook up to date.

Order Collator: Collates individual orders into one and submits order to warehouse by deadline using United web site; dispositions unfilled cases & communicates surplus items to members; cleans up Yahoo splits board for splits labels coordinator; prints and delivers pick sheets and invoices to delivery site prior to truck arrival.

Deposit Coordinator/Treasurer: Collects payments, handles the co-op checking account, makes bank statements available to membership.

Delivery Coordinator: Organizer and trouble shooter at distribution.

Delivery Crew: Unloads products from the United truck, distributes product into individual member orders, checks off items on member invoices as items are sorted; tracks down and solves all problems left over from distribution; calls in credits. Delivery Crews rotate work shifts every three delivery cycles.

Delivery Crew Jobs:

• Delivery Day Checklist Manager: Anyone on crew who agrees to complete provided checklist and notify Coordinator or any order credits that need to be sent into United (this MUST be submitted within 5 business days)
• Invoice/Splits Labels Coordinator: Anyone on team posts member invoices alphabetically or according to space needs around the sorting room. MUST be done prior to truck arrival. MUGSY:
  ( every month) prints Splits labels for sorting.
• Invoice Checker (at truck): ONE person who checks off the delivery invoice as truck driver calls out product numbers and quantities.
• Loaders: Two people to carry items from the truck inside. Should serve as a double check as items come off the truck — making sure the box matches the item called out. Continue until all items are off the truck. After the truck is completely unloaded, loaders become sorters inside.
• Sorters: Loaders immediately become Sorters inside. Sort frozen/perishables/dry (in that order) by case or bag. Carefully check off items on the invoices as they are placed in member piles.
• Scale Splits Sorter: Either the Invoice Checker or one of the Loaders takes over the Scale Splits. Divides, weighs, and packages splits. Hands split items to sorters.
• Clean-up: EVERYONE ON THE DELIVERY CREW makes sure furniture is replaced, floors and counters are cleaned, and boxes are broken down and taken outside.